Getting the manual
The X-Plane 10 manual (also available in German, French, and Spanish) is distributed as a PDF; to view it, you will need a PDF viewer such as Adobe Reader or Preview (installed by default on all Mac computers in the last few years). X-Plane Mobile manuals (for all iPhone, iPad, Android, and Palm Pre apps) are listed separately.
The Plane Maker manual is separate from the X-Plane 10 manual and will be useful for anyone interested in designing aircraft models for X-Plane. Likewise, the EFIS App (Professional-Use) manual is useful for connecting X-Plane for Professional Use to a desktop copy of EFIS App.
Contacting customer service
Before calling or emailing, save both yourself and customer service time by checking the X-Plane 10 manual, the X-Plane 9 manual, or the X-Plane Mobile manual, as appropriate. Also, be sure you have the latest version of the software you’re using before calling.
To contact customer service for a copy of X-Plane purchased here at X-Plane.com, email info@x-plane.com or call 1-913-269-0976 (Central Standard Time).
To submit a bug report, use this form.
For questions regarding your order status from X-Plane.com, email our shipping department at orders@x-plane.com.
Laminar Research
5001 Radcliffe Rd
Columbia SC 29206