Customer Support

Need some help to enjoy X-Plane to the max? Check out our Help tool in the bottom right-hand corner of this page. This has a wealth of information and a method of contacting support if you are not able to find what you are looking for!

You can reach our sales team at

Get the manual

Our X-Plane Manuals have all sorts of helpful information about using X-Plane! This is a great place to start if you have in-depth questions about the simulator. To browse the list of X-Plane manuals, please see the X-Plane Manuals page. This includes the X-Plane 10 manual (in English, German, French, Italian, or Spanish), as well as manuals for Plane Maker, EFIS App, and the X-Plane Mobile apps.

Get the user manual

Bug Reporting

Use this form to submit a desktop bug report.

Use this form to submit a mobile bug report.

Digital Download Key Recovery

Use our online key recovery tool to find your misplaced product key.

Lost product key?

Laminar Research
5001 Radcliffe Rd
Columbia, SC 29206

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